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Elena Makarenko

Elena Makarenko

(Online)

   lenchikmakarena

(066) 518-2001

Website support

supportHow often do you read old newspapers with news' Approximately the same way looks website, which is not updated.  

Created by us websites and web projects are developed on the base of content management system Admin CMS. This system will allow you to change the sections to publish news, edit the contents of price lists and catalogues of goods, upload photos in photo gallery. This work can do any member of your company, who has basic skills of work with office applications like Word and basic skills of work in the Internet.

But here the main is not just a technical side of the question. Much more important is to find useful information: what news will be really important to your customers and what new services important to place on the site to attract potential customers.

If there is no such employee in your company, who could be delegated to support your website, we are ready to help you with it.

The support that we offer, except technical solutions also includes the assistance of consultants and analysts who can help you to find and add the correct information on your website or Internet project.

We have various offers on support of your websites or online projects. The cost depends on the amount of work that will be held monthly over them. Therefore, our tariff plans are very flexible. Depending on what you choose, we provide you with an experienced specialist in support of websites and Internet projects.

Our items is a support department of existing customers, a dedicated channel, modern means of information protection and monitoring of projects, which in complex will let to achieve the best results for your company.

Let's divide the main types of support work:

Website technical support - a complex of works on verifying the integrity of its structure, working capacity of links and hosting, updates of server's software where a website is hosted, checking logs, etc.

Website informational support - monitoring about information relevance, adding and editing of sections, news, catalog of products, prices, photo and video location, etc.

Warranty on software solutions - we give 12 month term on our software and its support by our company's staff. Of course, this paragraph applies to unique software that is designed exclusively for your business. All ready solutions haven't bugs and errors.

Staff training and consulting - after the introduction of content management system Admin CMS we immediately teach a responsible for website updating employee from the staff of your company, how to use this system. Besides, you can be connected to the support console of your website, where you will be able not just to point out errors in the website, but also to ask questions by getting comprehensive advices on them.

Creation of technical documentation - a very important part of large projects, such as portals, corporate portals or information projects.

As a rule, project consists of the user's part, which describes how to use a software, opens functional opportunities and specifications. The second part is a technical documentation - description of program code, classes, functions, methods and all the nuances that may be needed for other developers for further work with our software.

Design-solutions support - banners creation, photo processing, photo shooting, development of new promo-materials, presentations, new design templates and all what can require a professional designer's work.

Search engine support - optimization, promotion and internet advertising.

Standard tariff packages:

Package Basis

In duties of service support employee included (during a month):

  • Technical support - 2 times a week.
  • Informational fill-in - tests, pictures, photos (no more than 10 elements).
  • Editing and updating of articles and publications (no more than 5 materials).
  • Design decisions support - the creation and deployment of up to two (including flash) banners.
  • Search engine support' registration in internet catalogues.

Price: 100-150 USD.

Package Live site

The incumbent service support included (for months):

  • Technical support - 4 times a week.
  • Informational fill-in - tests, pictures, photos (no more than 20 elements).
  • Editing and updating of articles and publications (no more than 7 materials).
  • Design decisions support - the creation and deployment of up to two (including flash) banners.
  • Search engine support ' registration in internet catalogues.
  • Search and deployment of thematic news and articles (no more than 3 materials).
  • Link exchange - no more than 3 respondents.
  • Conducting a meta-tags (title, description, keywords) materials and sections of websites.

Price: 200 USD.

Package prof

The incumbent service support included (for months):

  • Technical support - 4 times a week.
  • Informational fill-in - tests, pictures, photos (no more than 10 elements).
  • Editing and updating of articles and publications (no more than 10 materials).
  • Search and placement of thematic news and articles (not more than 5 stories).
  • Design decisions support - the creation and deployment of up to two (including flash) banners.
  • Search engine support ' registration in internet catalogues.
  • Search and deployment of thematic news and articles (no more than 5 materials).
  • Link exchange - no more than 5 respondents.
  • Conducting a meta-tags (title, description, keywords) materials and sections of websites.
  • Changing of website's design-template or individual graphic elements.
  • Daily marketing offers to improve sales from website.
  • Banner exchange.
  • Carrying out paid advertising campaigns.

Price: 300-4500 USD.


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